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Privacy policy

Privacy policy

Privacy policy

Privacy Notice - My Place Hotel

Privacy Notice

At My Place Hotel we are committed to protecting and respecting your privacy. This notice explains how we collect, use, and safeguard your personal data when you use our website, make a booking, or visit our premises.

1. Who We Are

My Place Hotel is the data controller responsible for your personal data.

Contact details:
Email: info@myplacehotel.co.uk
Address: My Place Hotel, 1-3 Trebovir Road, London, SW5 9LS

2. What Information We Collect

  • Personal details such as name, email, phone number, and address
  • Booking information
  • Payment information
  • Contact form submissions
  • CCTV images in communal areas
  • Marketing preferences
  • Technical data (IP address, cookies)

3. How We Use Your Information

  • Manage bookings
  • Customer support
  • Service communications
  • Website improvement
  • Marketing (with consent)
  • Safety and security (CCTV)
  • Legal compliance

We process data under contract, legal obligation, legitimate interest, and consent.

4. Booking Engine

Third-party booking providers may process your data securely on our behalf.

5. CCTV

  • Used for safety and security
  • Securely stored footage
  • Restricted access
  • Limited retention

6. Marketing

  • Only with opt-in consent
  • Unsubscribe anytime
  • No third-party sharing

7. Data Sharing

We do not sell personal data. We may share it with service providers or legal authorities when required.

8. Data Retention

Data is kept only as long as necessary for legal and operational purposes.

9. Cookies

We use cookies to improve website performance and user experience.

10. Your Rights

  • Access
  • Correction
  • Deletion
  • Restriction
  • Portability

11. Changes

This policy may be updated from time to time.

12. Contact

Contact us for any questions or complaints. You may also contact the ICO.

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