Terms & Conditions - My Place Hotel
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Terms & Conditions
Cancellation Policies

Reservations must be cancelled by 12pm  two days prior (48hours) to arrival unless otherwise specified when booking. One night’s room and taxes will be charged for guests who do not cancel their reservation within the hotel's cancellation policy. Peak periods may have additional cancellation restrictions which are stated during the booking process.

Deposits & Guarantees

There is no deposit necessary to make a reservation. However, a credit card is required at the time of booking to guarantee the room.

A valid credit card is required at check-in at which point payment will be taken for the total number of nights that you are staying.

Check-In time is 2pm. Check-Out time is 11am.  Early Check-In is by request only and not guaranteed. Late Check-Out must be coordinated with the hotel if it is available. Guests must be at least 18 years old to check into a hotel.

Pets

My Place Hotel does not allow pets unless previously arranged with the hotel's General Manager.

Luggage Storage

Luggage storage is available through the Front Desk at no charge.

Prepaid Bookings

Prepaid bookings require a Credit Card Authorisation Form to be completed and faxed to the hotel. This form is available by calling the hotel directly.

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